Privacy Policy

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

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​how we use your information

 

​​We may use your information to: - Fulfill and manage orders and payments - Provide customer service and support - Communicate order updates and promotional offers (if opted in) - Improve the Site's functionality and user experience - Detect fraud and protect the security of our Site and customers - Comply with applicable laws and regulations

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We do not sell your personal information. However, we may share it with: - Service Providers: Such as Wix, PayPal, or shipping carriers to fulfill orders and maintain our Site. - Legal Obligations: If required by law, court order, or to protect our legal rights. - Marketing Platforms: With your consent, we may share minimal data for promotional purposes.

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California Privacy Rights (CCPA)

 

If you are a California resident, you have the right to: - Know what personal information we collect, use, disclose, or sell - Request deletion of your personal information - Opt out of the sale of your personal information (we do not currently sell data) - Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at info@t2fab.com with the subject line "CCPA Request." We may verify your identity before fulfilling your request.

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Cookies and Tracking Technologies

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We use cookies and similar tools through Wix to: - Enable core site functionality (e.g., shopping cart) - Analyze traffic and user behavior - Improve marketing and site performance.

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You may disable cookies through your browser settings, though this may affect site functionality.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Data Security

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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We employ commercially reasonable security measures to protect your personal information. While we strive to protect your data, no system is completely secure. We encourage you to use strong passwords and maintain safe internet practices.

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Children's Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such data, we will delete it promptly.

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Returns and Refunds

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We want you to be completely satisfied with your purchase. If you are not, please review our return policy below: - Return Window: You may return unused products within 30 days of delivery. - Condition: Items must be in original, unused condition with all original packaging. - Refunds: Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5-7 business days. - Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was defective or shipped in error. To initiate a return, please contact us at info@t2fab.com with your order number and reason for return.

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Contact us

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@t2fab.com

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